Terms and Conditions – Spribe Pakistan Gaming Platform

By accessing spribe.click, creating an account, or placing any bet, you confirm that you have read and fully understood these Terms and Conditions and that you agree to be bound by them. These terms constitute a legally binding agreement between you and Spribe. If you do not agree with any part of these terms, you must not use the platform.

Spribe reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of the Spribe platform after any changes have been posted constitutes your acceptance of the revised terms.

To open and use a Spribe account, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. Spribe strictly prohibits gambling by minors and will take immediate action — including permanent account closure and forfeiture of funds — when underage access is detected or reported.
• You must be acting on your own behalf and not on behalf of any other person.
• You must not be a resident of a jurisdiction where online gambling is prohibited by local law. It is your sole responsibility to determine whether using Spribe is lawful in your specific location.
• You must not be classified as a self-excluded player on any platform operated by Spribe, nor on any other gaming platform from which Spribe has received an exclusion notice.
• You must have the legal capacity to enter into binding agreements under the laws applicable to you.

Spribe may request proof of identity, proof of age, or proof of address at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of any pending withdrawals until verification is complete.

Each player is permitted to hold one account only on spribe.click. Opening multiple accounts — whether in your own name or using different names, mobile numbers or payment methods — is strictly prohibited. Spribe uses automated detection systems to identify duplicate accounts. Where duplicate accounts are identified, all accounts belonging to that player may be closed permanently, balances may be forfeited, and the player will be ineligible to open new accounts.

When registering, you must provide accurate, current and complete information. You must maintain the accuracy of your registered information throughout the duration of your account. This includes your legal name, Pakistani mobile number, date of birth and payment details. Providing false information at registration is grounds for immediate account closure.

You are responsible for maintaining the security of your login credentials. Spribe will never ask for your password by email, phone or chat. If you believe your account has been accessed by an unauthorised party, notify Spribe support immediately so that your account can be secured. Spribe accepts no liability for losses resulting from unauthorised access that occurs due to your failure to keep login credentials secure.

• Register with your real Pakistani mobile number — this is used for account verification and security.
• Choose a strong, unique password that you do not use on other platforms.
• Do not share your account with any other person. Your account is strictly personal.
• Update your registered details promptly if your mobile number or payment method changes.

All deposits and financial transactions on Spribe are conducted exclusively in Pakistani Rupees (PKR). There is no foreign currency conversion on the Spribe platform. The minimum deposit is Rs 200. Spribe does not charge fees on standard deposits; however, your payment provider may apply its own charges, which are your responsibility.

Spribe accepts deposits via the following methods only:

• Easypaisa — instant credit to your Spribe balance
• JazzCash — instant credit to your Spribe balance
• NayaPay — instant credit to your Spribe balance
• SadaPay — instant credit to your Spribe balance
• Bank Transfer (IBFT) — credited within standard IBFT processing times
• Visa/Mastercard debit card — subject to issuing bank processing

Funds deposited to your Spribe account must only be used for gaming on the platform. Deposits are not transferable to other accounts. Spribe reserves the right to refuse or reverse a deposit if there are reasonable grounds to suspect fraud, money laundering, or any other prohibited activity. Deposits from payment methods that do not match your registered identity may be refused and returned pending identity verification.

You may request a withdrawal of your available balance at any time, subject to the conditions in this section. Withdrawals are processed to the same payment method used for the corresponding deposit wherever possible, as part of Spribe's anti-money-laundering procedures. The minimum withdrawal amount is Rs 200.

Standard processing times are as follows:

• Easypaisa, JazzCash, NayaPay, SadaPay: Typically within 15 minutes of approval
• Bank IBFT: Within standard IBFT processing hours (may take several hours)
• Visa/Mastercard: 1–3 banking days depending on issuing bank

Before processing a withdrawal, Spribe may require you to complete KYC (Know Your Customer) verification. This involves submitting a copy of a government-issued ID such as your CNIC, along with proof of your registered mobile number and payment method. KYC is a standard industry requirement and is not a penalty. Players who have not completed KYC may experience delays on large withdrawals until the verification process is concluded.

Spribe reserves the right to delay or decline a withdrawal in the following circumstances: the account is under investigation for suspected fraud or breach of these terms; the required KYC documents have not been provided; the withdrawal amount includes funds tied to an active bonus with unfulfilled wagering requirements; or there are reasonable grounds to believe the withdrawal request is linked to money laundering or another prohibited activity.

Spribe may offer bonuses, free bets, promotional credits and other incentives to players from time to time. All bonuses are subject to specific terms that are published alongside each offer. These terms govern the minimum deposit required to trigger the bonus, the wagering requirements that must be met before bonus funds can be withdrawn, the eligible games, the time period within which wagering must be completed, and any maximum withdrawal limits that apply to winnings generated from bonus funds.

General bonus principles applicable across all Spribe promotions:

• Bonuses are intended for one-time use per eligible player. Attempting to claim the same bonus multiple times via duplicate accounts or by coordinating with other players constitutes bonus abuse and will result in account action.
• Wagering requirements must be met in full before any withdrawal of bonus-derived funds. Withdrawing real money balance while a bonus is active may forfeit the bonus and associated winnings.
• Spribe reserves the right to modify, suspend or withdraw any bonus or promotion at any time without prior notice, providing that players who have already triggered a qualifying bonus will have their existing wagering requirements honoured.
• In the event of any dispute regarding bonus terms, the written terms published at the time the bonus was offered shall prevail.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated withdrawal conditions.

All games offered on the Spribe platform — including Aviator, Live Casino tables, Virtual Sports, Roulette, Andar Bahar and Card Games — operate according to their own individual game rules, which are accessible within each game. By placing a bet on any game, you confirm that you have reviewed the applicable rules for that game.

Spribe uses certified Random Number Generators (RNG) for digital games and Provably Fair algorithms for crash games including Aviator. The fairness of these systems is independently audited by third-party testing laboratories. Audit certificates are available on request. Return to Player (RTP) percentages for each game category are published within the game information panels accessible from your account.

Bets placed and confirmed by the system are final. Spribe does not reverse settled bets except in the following specific circumstances: the game experienced a technical malfunction that materially affected the round outcome; the published RTP or rules for the relevant game were incorrectly applied; or an error in the payment or settlement system resulted in an incorrect payout. In such cases, Spribe will investigate and correct the error, which may involve adjusting your balance upwards or downwards to reflect the correct outcome.

• Do not close your browser or disconnect your internet connection during an active round — this may result in the round resolving without your manual input.
• Aviator includes Auto Cash Out features specifically to protect your bet in the event of a connection loss.
• Live Casino outcomes are determined by physical game equipment on camera and are not controlled by Spribe's software.

Spribe is committed to responsible gaming. Gambling is intended as a form of entertainment, not a source of income. Spribe provides a range of tools to help you manage your gaming activity and to seek help if gambling is causing you concern:

• Deposit Limits: Set daily, weekly or monthly deposit caps from your account settings. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.
• Loss Limits: Restrict the amount you can lose over a defined period. Reductions are immediate; increases require a 24-hour delay.
• Session Time Alerts: Receive reminders when you have been playing for a specified period.
• Cool-Off Period: Temporarily suspend access to your account for a period of your choosing (24 hours up to 6 weeks).
• Self-Exclusion: Permanently or indefinitely close your account across all Spribe games and services. Self-exclusion takes immediate effect and is not reversible for a minimum period of 6 months.

If you are concerned about your own gambling behaviour or that of someone you know, Spribe's support team — reachable 24/7 at support@spribe.click — can provide information and guidance. All responsible gaming requests are handled with full confidentiality and without judgment. See our Responsible Gaming page for more detailed information.

The following actions are strictly prohibited on the Spribe platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where appropriate:

• Opening more than one account, whether in your own name or using a different identity, mobile number, or payment method
• Providing false, misleading or inaccurate information during registration or KYC verification
• Using the platform if you are under 18 years of age
• Exploiting technical errors, software glitches, or system vulnerabilities to gain an unfair advantage
• Using automated betting software, bots, scripts or any non-human process to interact with the platform
• Colluding with other players to manipulate game outcomes, particularly in live casino games
• Using the platform for the purpose of money laundering or any activity in breach of applicable financial crime laws
• Attempting to reverse, chargeback, or dispute a deposit after funds have been wagered on the platform
• Systematically exploiting bonus offers in a manner that constitutes bonus abuse
• Engaging in any conduct that harasses, threatens, or abuses Spribe staff or other players

Spribe reserves the right to suspend, restrict or permanently close any player account, with or without prior notice, in any of the following situations:

• Breach of any provision of these Terms and Conditions
• Failure to complete KYC verification within a reasonable timeframe
• Reasonable suspicion of fraud, money laundering or other illegal activity
• Use of the platform from a jurisdiction where online gambling is prohibited
• Detection of a duplicate account linked to the same individual
• Discovery that the player does not meet the minimum age requirement of 18 years
• A player's own request for self-exclusion or account closure

Where an account is closed due to a breach of these terms and the breach involves fraud, bonus abuse, or money laundering, any balance remaining on the account — including real money and bonus funds — may be forfeited. Where an account is closed for administrative reasons not related to player misconduct, any legitimate real money balance will be returned to the player via their registered payment method following completion of any required verification.

If you wish to close your account voluntarily for reasons unrelated to responsible gaming, contact support at support@spribe.click. Any pending withdrawals at the time of voluntary closure will be processed in accordance with the standard withdrawal procedures set out in Section 5.

Spribe collects and processes personal data in accordance with its Privacy Policy, available at /privacy-policy. By using the platform, you consent to the collection, storage and use of your personal information as described in that policy. The Privacy Policy forms part of these Terms and Conditions and should be read alongside them.

In summary, Spribe collects personal data for the following purposes:

• Account creation, identity verification and KYC compliance
• Processing deposits and withdrawals securely
• Providing customer support in Urdu and English
• Detecting and preventing fraud, money laundering and prohibited conduct
• Complying with applicable regulatory and legal obligations
• Improving platform functionality and personalising your experience where appropriate

Spribe does not sell your personal data to third parties. Data is shared only with regulated payment processors, identity verification providers and regulatory bodies as required by law. You may contact Spribe at support@spribe.click to request access to your personal data or to request its deletion, subject to Spribe's regulatory retention obligations.

Spribe provides the platform on an "as is" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance and unforeseen technical issues may temporarily affect availability of the platform or specific games. Spribe will make reasonable efforts to notify players of planned maintenance in advance.

To the maximum extent permitted by applicable law, Spribe's liability to you arising from your use of the platform is limited as follows:

• Spribe is not liable for losses arising from a player's own decisions regarding bet placement, cash-out timing, or game selection
• Spribe is not liable for losses caused by a player's failure to maintain secure account credentials
• Spribe is not liable for losses caused by internet connectivity issues on the player's side
• Spribe is not liable for indirect, consequential or speculative losses in any circumstances
• Where Spribe is found liable for a direct loss, liability shall not exceed the total deposits made by the player in the 30 days preceding the event giving rise to the claim

Nothing in these terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law. If you believe Spribe has made an error that has caused you a direct financial loss, contact support@spribe.click with full details and Spribe will investigate.

Spribe may update these Terms and Conditions at any time. Changes will be communicated by updating the "Last Updated" date at the top of this page. For material changes that significantly affect player rights or obligations, Spribe will provide advance notice via email to the registered address associated with active accounts, or via an in-platform notification visible upon your next login.

If you disagree with any changes to the terms, you should stop using the platform and contact support to request account closure. Continued use of the Spribe platform after the effective date of any changes constitutes acceptance of those changes. We encourage all players to review this page periodically rather than relying solely on email notifications.

Spribe's customer support team is available 24 hours a day, 7 days a week. Support is available in both English and Urdu. If you have a query about these terms, a dispute regarding a bet or transaction, or a concern about your account, contact us using any of the following:

• Email: support@spribe.click (typical response within 10 minutes)
• Live Chat: Available within your Spribe account once logged in

In the event of a dispute, Spribe's first priority is to resolve the matter through direct communication with the player. Please provide as much relevant detail as possible — transaction IDs, game round IDs, timestamps, and a clear description of the issue. Spribe aims to provide an initial response to all formal dispute submissions within 24 hours and a full resolution within 10 working days.

If a dispute cannot be resolved through direct communication with Spribe, the matter may be referred to the relevant dispute resolution body under Spribe's operating licence. Details of the applicable dispute resolution process are available from the support team on request.

These Terms and Conditions, and any dispute arising from them, shall be governed by and construed in accordance with the laws applicable under Spribe's operating jurisdiction. In the event of any inconsistency between a translated version of these terms and the English version, the English version shall prevail.